Responsible gambling

At Hollywood Casino at Greektown, we are dedicated to providing a safe and entertaining online gaming experience for our players. We understand that problem gambling can have serious consequences, both personally and financially. As such, we want to ensure that all of our Canadian players have access to the tools they need to gamble responsibly.

Setting Deposit Limits

To help manage your bankroll, you can set a deposit limit on your account. This will prevent you from depositing more money than intended, helping to maintain responsible gaming practices. You can adjust or remove your deposit limits at any time using our user-friendly interface.

Cool-Off Periods and Time-Outs

If you need some time away from gaming, you can take a cool-off period or set up a self-exclusion. These features allow you to pause your account for a specified amount of time (from 24 hours to several months) or exclude yourself permanently from our platform.

Account Activity Controls and Limits

To further prevent problem gambling behaviors, we provide tools to monitor and limit account activity:

• Session Time Reminders: Set alerts to remind you when your gaming session has reached a specified duration.
• Loss Limits: Establish maximum amounts you can lose on a specific game or within a given period.
• Win Alerts: Receive notifications when you reach significant win thresholds.

Voluntary Exclusion and Restrictive Measures

For those who prefer to self-limit their online gaming activity, we offer:

• Self-Exclusion Programs: Exclude yourself from our platform for a specified amount of time or permanently.
• Responsible Gaming Tools: Access additional resources via your account settings.

Support Services:We recognize the importance of responsible gaming education and support. We've partnered with prominent organizations to provide access to:

• Problem Gambling Hotlines: Reach out for confidential assistance and guidance on managing problem gambling behaviors.
• Self-Assessment Tools: Utilize our resources to better understand your risk levels and develop strategies for balanced gaming.

By providing these tools, we aim to empower our players with the means to manage their online gaming experience responsibly.